After the world saw how the
Covid-19 pandemic sent millions of employees to work from home, many business
leaders went from considering digital technologies for work as something nice
or just positive, to seeing it as a necessity for their business, Gartner states
in a recent article.
The technology involved in
digitizing business is no longer simply fast additions, they are advantages
needed to make businesses more resilient in the long run. At least 68% of the
companies surveyed by Gartner indicated that high-level executives are
increasingly involved in digital workspaces, which undoubtedly leads to
requiring services and solutions in this area.
According to the analysis of the prestigious technology brand, this global juncture has led to changes in many aspects, visualizing six transformation trends ranging from the emergence of new working nucleuses; personalization of the work environment and smart workspaces; all to the way to growing and expanding the DaaS; democratization of technology services and, of course, the remote economy as a basic standard of biosecurity.
1. New work nucleuses
One of the first major
modifications has to do with the new working nucleuses, which could even change
forever and not be just a circumstantial transformation because of Covid-19.
These nucleuses are characterized by encompassing personal productivity based
on Saas solutions and collaborative and communication tools, combined into a
single cloud intended for office or department production.
It usually includes
everything related to e-mails, instant messaging, file sharing,
teleconferencing, document management, as well as editing, searching, browsing
and collaboration.
This whole process is so
fundamental that new nucleuses have become the cornerstone of most enterprise
infrastructures that are managed in digital work environments, particularly at
this time of remote work environments. Trust in cloud-based technologies for
offices has increased due to a greater preference for cloud-based solutions, as
well as a desire to reduce costs, greater simplicity in processes, and
constantly improving functionality for employees.
This is why major technology
providers are upgrading their cloud-based services with mobility improvements,
content exploration, and other artificial intelligence features.
2. Customizing workspaces
Workspaces have not escaped
the rise of internet-connected appliances, or to be more precise, Internet of
Things (IoT) devices, which in turn has generated another trend known as BYOT
(Bring Your Own Thing).
This means that employees
have customized their workspaces by using a variety of internet-connected
technology objects such as activity monitors, smart lights and hearing aids,
voice assistants, and even virtual reality lenses. Robots and drones will be
included in the future.
As homes and home technology become smarter, and consumers acquire more IoT technology, an increasing range of personal matters will be moved to workspaces or used to improve remote work, Gartner states.
3. Remote economy
Previously, face-to-face
events and encounters were the rule and teleconferences were the exception, but
Covid-19 reversed those scenarios. The pandemic generated a strong influence on
the emergence of the remote economy, or on businesses that do not depend on
face-to-face activities. Organizations with such operational models quickly
switched to virtual alternatives.
Simultaneously, while
internal meetings, customer interactions, interviews for new staff, and a
variety of other business activities have become virtual, the remote economy has
enabled the rise of a new generation of meeting solutions that more accurately
and vividly mimic personal meetings.
