In the previous installment, we explained the first 3 out of 6 trends that the prestigious technology brand Gartner has identified in work environments, specifically in those that are undergoing transformations towards a digital model of their business. Below, we will describe the following 3 remaining trends.
4. Smart workspaces
A smart workspace leverages the growth of digitizing physical objects that provide new ways of working and greater employee efficiency. Examples of smat technologies for work include IoT, digital signage, integrated work management systems, virtual workspaces, motion sensors, and facial recognition.
Any place where there is work can be transformed into a smart workspace, such as office buildings, desk spaces, conference rooms, and even homes themselves.
After employees return to their offices after the Covid-19 pandemic, organizations will be able to take full advantage of smart workspaces as they review design strategies to better understand how people participate in physical spaces or how they adhere to social distancing. This new perception can create new capabilities related to staff distribution, better access management and employee transfer.
5. Desktop as a Service
Desktop as a Service (DaaS) provides users with an on-demand experience of a virtual desktop, stored remotely on a server. This includes provisioning and maintaining the management plane and resources for storing workloads.
Organizations have long been interested in adopting virtual desktop infrastructures, but the complexities and investments required to do so have complicated their deployment.
However, Covid-19 highlighted the value and power that DaaS has for business continuity, and its possibilities to quickly enable remote work, unlike face-to-face work problems. The pandemic is likely to accelerate the adoption of the DaaS and could even remain as an established architecture when employees return to their offices.
6. Democratized technology services
In the future, technology services will be assembled and composed of the people who actually use them. Examples of democratized technology services include:
· Citizen developers, or employees who have created new business applications using development tools and runtime environments approved by corporate IT. Citizen developers have been empowered by the availability and power of low-code and non-code development tools.
· Integrative citizen tools, which allow business-expert users with minimal IT skills to handle relatively simple applications, as well as process and data integrative tasks themselves through very intuitive interfaces without code development.
· Citizen Data Science, a set of emerging capabilities that allows users to extract advanced analytics views from data provided by third parties without the need to rely solely on experts in the area.